Frequently asked questions

Short answers about how booking works.

Why does my calendar start on a different day than my bookers’?

The “Week starts” setting only changes how the week looks to you in your console. It is initially set to the usual first day of the week in your region. You can change it at any time. Anyone booking with you always sees the calendar starting on the usual first day of their own region.

Which time zone do my bookers see?

Bookers see available times in the time zone of their own device. If that is different from yours, the booking page also shows which time zone you are in.

How do I add the booking calendar to my website?

In your console, add your website under “Websites that may embed”, then click “Copy embed” and paste the snippet into your page. The calendar only loads on the websites you list.

How is my Google Calendar used?

Times that are already busy in your Google Calendar are not offered to bookers, and each new booking is added to your calendar as an event. On paid plans you can choose which of your calendars to use.

Can bookers cancel or reschedule?

Yes. After booking, they receive a “Cancel or reschedule” link and do not need an account. Use “Cancel until (hrs)” in your console to set how many hours before the meeting they can still do this.

How do I close my account?

To close your account, contact us by email. Your account data is deleted within 30 days of closure. Analytics data is pseudonymised and is not linked to your name or contact details. It is retained for a maximum of 14 months and then deleted automatically.

v0.1.41